Dhrumil Shah

Built at Uplers

The Objection Library

Deal yourself
the hard one.

10
objections I kept hearing
2
answers each, weak and strong

Deal a card

Price

"You are too expensive."

Say your answer out loud. Then turn it.

Weak

We can probably do a discount.

Strong

Happy to get to price. First, what are you comparing us against, the cost of the role staying open or another vendor? That tells me if this is a budget question or a value question, and I will answer the real one.

1 of 10
The record what it is, the problem, what changed
What it is
A practice deck of objections, each with the weak answer and the strong one.
Where it comes from
Patterns pulled from real calls and from Kata reviews.
How I use it
Before a call I deal myself the one I am weakest on and say the answer out loud once.