I sell, and I build the systems that make the selling work.

I am Dhrumil. I grew up in Bhavnagar, a small city in Gujarat that most people outside the state cannot place on a map. I have spent nearly five years in customer-facing sales, and most of that time quietly building the systems around the selling.

The first thing I built was a dessert brand that put Indian sweets into Western desserts. Two things that should not go together, made into one that did. I did every part that was not baking: the pricing, finding the demand, working out delivery.

At Zomato I was part of the team opening small towns in Gujarat, Mahuva and Palitana among them. My part was supply: signing more than thirty restaurants a quarter after a town went live. Over one quarter Mahuva went from about 600 to about 9,000 orders a month. That was the team's result; supply was my share of it.

Then Toronto, and three years with Chatr and Rogers. I started on the floor selling phone plans, where a customer can walk three metres to a competitor while you are still talking, so you learn to read what someone needs in the first ten seconds and answer the objection they actually have. Being promoted to supervisor across three stores and a team of five changed the job: the numbers were now other people's too, and the work was coaching to KPIs, running shifts and owning revenue across the stores. Then I moved into outbound small-business sales, where the conversation became a business decision instead of a purchase at the counter. I did a postgraduate diploma at Humber at the same time, mostly at night.

At Uplers I sold engineering talent to founders and CTOs in North America, the UK, Europe and Australia, about fifty discovery calls a month, and built the tools that made that volume workable for one person.

Now I am Growth Manager at Tcules, a product-design studio in Ahmedabad selling to software companies in the US and Europe. The work has three parts: researching accounts properly before anyone writes to them, writing the studio's case studies with the designers who did the client work (seven so far, all live), and a weekly review that turns everyone's activity into a decision. The AI agent I designed for the research side is in a shadow-mode pilot: it drafts and stages work for a person to review.